The ZTE Obsidian has anti-theft and may affect how customers are able to master reset the device. To use anti-theft, follow these steps:
- From any Home screen, tap the All Apps icon.
- Tap Settings.
- Tap Security.
- Tap Mobile anti-theft.
- To first time set up anti-theft:
- Enter an anti-theft PIN twice, then tap Next.
- Select a contact as an Emergency contact, then tap Next.
- Review the remote control commands, then tap Done.
- To turn off anti-theft, tap TURN OFF MOBILE ANTI-THEFT.