Manage calls: Samsung Galaxy J7

Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Samsung Galaxy J7.

 

 

 

Block calls

To block any incoming call that is not added to the reject list, touch the red Phone icon and drag it to the left. To block the call but provide a message, touch Reject call with message and drag up.

 

Android 7.1

  1. From the Home screen, tap the Phone icon.
  2. Tap Menu icon.
  3. Tap Settings.
  4. Tap Block numbers.
  5. Enter a number by choosing one of the following:
    • To enter the number manually:
      1. Enter the number.
      2. If desired, choose a Match criteria option:
        • Exactly the same as (default)
        • Starts with
        • Ends with
        • Includes
    • To search for the number:
      1. Tap the Contacts icon.
      2. Tap Logs or Contacts.
      3. Tap the number to reject or contact to add to the reject list.
  6. To block unknown callers, move the slide under Block anonymous calls to ON

 

Android 6.0

  1. From the Home screen, tap the Phone icon.
  2. Tap MORE.
  3. Tap Settings.
  4. Tap Call blocking.
  5. Tap Block list.
    • To enter the number manually:
      1. Enter the number.
      2. If desired, choose a Match criteria option:
        • Exactly the same as (default)
        • Starts with
        • Ends with
        • Includes
    • To search for the number:
      1. Tap the Contacts icon.
      2. Tap Logs or Contacts.
      3. Tap the number to reject or contact to add to the reject list.
  6. To block unknown callers, move the slide under Block anonymous calls to ON

 

Unblock calls

 

Android 7.1

  1. From the Home screen, tap the Phone icon.
  2. Tap Menu icon.
  3. Tap Settings.
  4. Tap Block numbers.
  5. Tap the minus sign next to the contact name or number to remove from the list.

 

Android 6.0

  1. From the Home screen, tap the Phone icon.
  2. Tap MORE.
  3. Tap Settings.
  4. Tap Call blocking.
  5. Tap Block list.
  6. Tap the minus sign next to the contact name or number to remove from the list.

 

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

  1. From any Home screen, tap Phone.
  2. Tap the MORE or Menu icon.
  3. Tap Settings.
  4. Tap More settings.
  5. Tap Call forwarding.
  6. Tap Always forward.
  7. Enter the phone number to forward your calls to.
  8. Tap Turn on

 

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable). The number +18056377249 is your voicemail number. If you change this number, calls for the desired option will no longer forward to voicemail.

 

  1. From any Home screen, tap Phone.
  2. Tap the MORE or Menu icon.
  3. Tap Settings.
  4. Tap More settings.
  5. Tap Call forwarding.
  6. Tap the desired option:
    • Forward when busy
    • Forward when unanswered
    • Forward when unreachable
  7. Enter the phone number to forward your calls to.
  8. Tap Update.

 

Cancel call forwarding

  1. From any Home screen, tap Phone.
  2. Tap the MORE or Menu icon.
  3. Tap Settings.
  4. Tap More settings.
  5. Tap Call forwarding.
  6. Tap Always forward.
  7. Tap Turn off

 

Caller ID settings

  1. From any Home screen, tap Phone.
  2. Tap the MORE or Menu icon.
  3. Tap Settings.
  4. Tap More settings.
  5. Tap Caller ID and select one of the following options:
    • Network default
    • Hide number
    • Show number

 

Reset call log

 

Android 7.1

  1. From any Home screen, tap the green Phone icon.
  2. Tap the Logs tab.
  3. Tap the Menu icon and then tap Settings.
  4. Tap Delete.
  5. Place a check in All delete the whole log or tap each entry to delete individual logs.
  6. Tap Delete

 

Android 6.0

  1. From any Home screen, tap the green Phone icon.
  2. Tap the Logs tab.
  3. Tap the MORE icon and then tap Settings.
  4. Tap Edit.
  5. Place a check in All to 'Select log items'.
  6. Tap Delete

 

View call log

  1. From any Home screen, tap the green Phone icon.
  2. Tap the Logs tab to view the call logs.
  3. Tap any call listed to see more details about that number.