Backup & restore: LG G Flex

Learn how to back up and restore apps, contacts, photos, and data on the LG G Flex.

 

 

 

Back up data

  1. From any Home screen, tap the Menu icon.
  2. Tap System Settings > General > Backup & reset.
  3. Under 'BACKUP & RESTORE,' check the following boxes:
    • Backup my data
    • Automatic Restore
  4. If necessary, tap Backup account to set backup account.
  5. Under 'LG BACKUP,' tap LG Backup service.
  6. If this is the first time, you must check the boxes to agree to the following:
    • End User License Agreement
    • Privacy policy
      Tap Accept after checking each box.
  7. The LG Backup screen appears with four options:
    • Backup
    • Scheduled backup
    • Quick transfer
    • Restore
  8. Tap Backup to schedule items for backup.
  9. Choose the items you wish to include in the backup:
    • LG Home screen
    • Personal data
    • Media data
    • LG apps
    • Download apps
    • Settings
  10. Tap Next when you have completed all backup selections.
  11. If desired, check the box next to and follow the steps for 'Use the lock when creating backup file'.
  12. Tap Next and review the Attention screen.
  13. Tap Start to perform the backup.
  14. Items will show as Completed as they are backed up.
  15. The screen will show Backup completed (100%) when the backup is finished.
  16. Tap Done. A backup file is now created on your device, but it will be erased if you perform a master reset. You must back up the file on a computer using the steps below.

 

Transfer backup file to a computer

  1. Connect USB cable to the phone, then to a computer.
    If necessary, install the PC program by tapping Ok during installation pop up screen.
  2. At the Select USB connection method screen, tap Media sync.
  3. On the computer, click the Open device to view files using Windows Explorer folder or else navigate to and open the phone’s disk drive and navigate to the desired folder.
  4. Navigate and open the LGBackup folder.
  5. Locate the file with today's date.
  6. Cut or copy and paste the file from your phone memory to your computer.
  7. When finished, safely disconnect your phone from the computer.

 

Restore data

  1. From any Home screen, tap the Menu icon.
  2. Tap System Settings > General > Backup & reset.
  3. Tap LGBackup service..
  4. The LG Backup screen appears with four options:
    • Backup
    • Scheduled backup
    • Quick transfer
    • Restore
  5. Tap Restore.
  6. Tap to select the item(s) to restore.
  7. Choose the items you wish to include in the restore:
    • LG Home screen
    • Personal data
    • Media data
    • LG apps
    • Download apps
    • Settings
  8. Tap Next when you have completed all restore selections.
  9. Review the Attention screen.
  10. Tap Start to perform the restore.
  11. Items will show as Completed as they are restored.
  12. The screen will show Restore completed (100%) when the restore is finished.
  13. Tap Done. The device will restart itself.