System Manager (Carrier IQ): Samsung Galaxy Note 4

Learn how to opt in / opt out of System Manager (Carrier IQ) on the Samsung Galaxy Note 4. System Manager makes it easier for T-Mobile to provide support for your device.


  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to 'USER AND BACKUP,' then tap Backup and reset.
  4. Tap Collect diagnostics.
  5. To turn on, move the Diagnostics Switch right to the ON position or left to the OFF position.