Learn how to opt in / opt out of System Manager (Carrier IQ) on the Samsung Galaxy Note 4. System Manager makes it easier for T-Mobile to provide support for your device.
- From any Home screen, tap Apps.
- Tap Settings.
- Scroll to 'USER AND BACKUP,' then tap Backup and reset.
- Tap Collect diagnostics.
- To turn on, move the Diagnostics Switch right to the ON position or left to the OFF position.