Manage calls: Samsung Galaxy Note 4

Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Samsung Galaxy Note 4.

 

 

 

Block calls

Note: To block any incoming call that is not added to the reject list, touch the red Phone icon and drag it to the left. To block the call but provide a message, touch Reject call with message and drag up.

 

  1. From any Home screen, tap Phone.
  2. While on the Keypad or Logs screen, tap the Menu icon.
  3. Tap Settings.
  4. Tap Call.
  5. Tap Call rejection.
  6. Tap Auto reject list.
  7. Tap +.
  8. Tap the Contacts icon.
  9. To enter the number manually:
    1. Enter the number.
    2. If desired, choose a Match criteria option:
      • Exactly the same as (default)
      • Starts with
      • Ends with
      • Includes
    3. Tap Save when done.
  10. To search for the number:
    1. Tap the Contacts icon.
    2. Tap Logs or Contacts.
    3. Tap the number to reject or contact to add to the reject list.
    4. Tap Save.

 

Unblock calls

  1. From any Home screen, tap Phone.
  2. While on the Keypad or Logs screen, tap the Menu icon.
  3. Tap Settings.
  4. Tap Call.
  5. Tap Call rejection.
  6. Tap Auto reject list.
  7. To allow calls but leave number on the list, clear the check box next to the number.
  8. To allow calls and remove number from the list:
    1. Tap the Trash can icon.
    2. Select the check box next to the number.
    3. Tap Done.

 

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

  1. From any Home screen, tap Phone.
  2. While on the Keypad or Logs screen, tap the Menu icon.
  3. Tap Settings.
  4. Tap Call.
  5. Tap Additional settings.
  6. Tap Call forwarding.
  7. Tap Always forward.
  8. Enter the phone number to forward your calls to.
  9. Tap Turn on

 

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

  1. From any Home screen, tap Phone.
  2. While on the Keypad or Logs screen, tap the Menu icon.
  3. Tap Settings.
  4. Tap Call.
  5. Tap Additional settings.
  6. Tap Call forwarding.
  7. Tap the desired option:
    • Forward when busy
    • Forward when unanswered
    • Forward when unreachable
  8. Enter the phone number to forward your calls to.
  9. Tap Update.

 

Cancel call forwarding

  1. From any Home screen, tap Phone.
  2. While on the Keypad or Logs screen, tap the Menu icon.
  3. Tap Settings.
  4. Tap Call.
  5. Tap Additional settings.
  6. Tap Call forwarding.
  7. Tap Always forward.
  8. Tap Turn off.

 

Caller ID settings

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Under APPLICATIONS, tap Call.
  4. Tap Additional settings.
  5. Tap Caller ID and select one of the following options:
    • Network default
    • Hide number
    • Show number

 

Reset call log

  1. From any Home screen, tap the green Phone icon.
  2. Tap the Logs tab.
  3. Tap the Menu key and then tap Delete.
  4. Tap Select all.
  5. Tap Done.
  6. Tap OK

 

View call log

  1. From a Home screen, tap Phone.
  2. Tap Logs tab.
  3. Touch and hold the call you want to delete from the Call log.
  4. Tap Delete.