PUK code unlock: Samsung Galaxy Note 4

Learn how to PUK unlock the Samsung Galaxy Note 4. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.

 

 

 

Identifying PUK code error messages

Confirm one of the following or similar error messages appear.

  • "PIN code blocked. Enter PUK code."
  • "Enter PUK code"
  • "SIM card locked. Emergency calls only. Please contact Customer Care."

 

Entering PUK codes

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

  1. Contact Customer Care to request your PUK code.
  2. Enter the following: **05*PUK*NEWPIN*NEWPIN#
  3. Tap OK.