Learn how to PUK unlock the Samsung Galaxy Tab S. If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again and may also permanently damage your SIM card.
Identifying PUK code error messages
Confirm one of the following or similar error messages appear.
- "PIN code blocked. Enter PUK code."
- "Enter PUK code"
- "SIM card locked. Emergency calls only. Please contact Customer Care."
Entering PUK codes
Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.
- Contact Customer Care to request your PUK code.
- When the device displays 'SIM card is PUK-Locked,' enter the following: **05*PUK*NEWPIN*NEWPIN#
- Tap OK.