Device resets: T-Mobile 4G HotSpot Z64

Learn how to master reset the T-Mobile 4G HotSpot Z64 using the menu or hardware keys.

 

 

 

Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data. It does not delete data stored on the SIM card.

 

  1. Access the mobile hotspot Admin Page.
  2. Click the Settings tab.
    Settings - Wi-Fi Settings 1.png
  3. Click Device Settings.
    Settings - Device Settings 1.png
  4. Under the Reset Factory Settings heading, click Reset.
    Settings - Device Settings 2.png
  5. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.

 

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data. It does not delete data stored on the SIM card. If the device menus are frozen or unresponsive, you can master reset using hardware keys.

 

  1. Open the SIM card door.
  2. Insert a small object like a pin into the reset hole and hold it for three seconds to reset the device.
    Reset hole.png
    Reset.png

  3. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.