Learn how to use safe mode on the BlackBerry PRIV using the hardware keys.
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.
- Press and hold the Power button to bring up the power off menu.
- Touch and hold on Power off until the safe mode prompt appears, then tap OK.
- Uninstall apps that are causing a problem.
Turn off safe mode
To turn off safe mode, power the device off and back on.