Change your phone number

    Learn how to change your phone number. There are a few reasons why you might want to change your wireless number, such as if you're receiving someone else's phone calls or if you recently moved.


    Things to keep in mind:


    • T-Mobile charges a $15 fee to change your phone number. If you're on a Pay in Advance plan, you're exempt from this fee.
    • Changing your mobile number will delete all voicemail messages. You'll need to set up a new voicemail box for your new number. See phone how tos for voicemail access steps.
    • Phone number changes can take up to 4 hours to complete.
    • Caller ID systems for landline carriers can take up to 3 days to show the correct calling information.
    • It may take up to 3 days to be able to access My T-Mobile using your new mobile number.


    To change your phone number, contact T-Mobile Customer Service.