Manage calls: BlackBerry PRIV

Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the BlackBerry PRIV.

 

 

 

Block calls

  1. From the Home screen, tap Apps > Contacts then choose the contact you wish to block.
  2. Tap the Edit icon at the top right that looks like a pencil.
  3. Tap the Menu icon with three dots, then tap All calls to voicemail to place a check mark.

 

Unblock calls

  1. From the Home screen, tap Apps > Contacts then choose the contact you wish to unblock.
  2. Tap the Edit icon at the top right that looks like a pencil.
  3. Tap the Menu icon with three dots, then tap All calls to voicemail to remove a check mark.

 

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

Android Lollipop

  1. From the Home screen, tap Apps > Phone.

  2. Tap the Menu icon with three dots, then tap Settings > Call settings > Call forwarding.

  3. Tap Always forward, enter the number to forward calls to, then tap Enable.

 

Android Marshmallow

  1. From the Home screen, tap Apps > Phone.
  2. Tap the Menu icon with three dots, then tap Settings > Call settings > Call forwarding > Voice.
  3. Tap Always forward, enter the number to forward calls to, then tap Enable.

 

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

Android Lollipop

  1. From the Home screen, tap Apps > Phone.
  2. Tap the Menu icon with three dots, then tap Settings > Call settings > Call forwarding.
  3. Tap one of the following options:
    • When busy
    • When unanswered
    • When unreachable
  4. Enter the number to forward calls to, then tap Update.

 

Android Marshmallow

  1. From the Home screen, tap Apps > Phone.
  2. Tap the Menu icon with three dots, then tap Settings > Call settings > Call forwarding > Voice.
  3. Tap one of the following options:
    • When busy
    • When unanswered
    • When unreachable
  4. Enter the number to forward calls to, then tap Update.

 

Cancel call forwarding

  1. From the Home screen, tap Apps > Phone.
  2. Tap the keypad icon to bring up the dial pad.
  3. Dial ##004# and tap the green call button.

 

Caller ID settings

From the Home screen, tap Apps > Phone.

  • Tap the Menu icon with three dots, then tap Settings > Call settings > Additional settings.

  • Tap Caller ID and choose from the following:

    • Network default

    • Hide number

    • Show number

 

Reset call log

  1. From the Home screen, tap Apps > Phone > Recents > View full call history.

  2. Tap the Menu icon with three dots, then tap Clear call log / history.

 

View call log

  1. From the Home screen, tap Apps > Phone > Recents.
  2. To view more history, tap View full call history.