Manage calls: Microsoft Lumia 640

Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Microsoft Lumia 640.

 

 

 

Block calls

 

Note: To block any incoming call that is not added to the reject list, touch the red Phone icon and drag it to the left. To block the call but provide a message, touch Reject call with message and drag up.

 

  1. From the start screen, tap the Phone tile.
  2. If the history screen does not display, swipe left or right until it does.
  3. Touch and hold the number you want to block.
  4. Tap block number.
  5. Tap OK.

 

Unblock calls

  1. From the start screen, swipe left.
  2. Scroll down to and tap settings.
  3. Scroll down to and tap call + SMS filter.
  4. Tap blocked numbers.
  5. Tap and hold on the number you want to unblock.
  6. Tap unblock.

 

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

  1. Tap the More... icon at the bottom right of the screen.
  2. Tap settings.
  3. Scroll to and tap the Call forwarding switch to turn on.
  4. Enter a number where all calls will be forwarded.
  5. Tap save.

 

Call forwarding conditional

  1. From the start screen, tap the Phone tile.
  2. Tap the More... icon at the bottom right of the screen.
  3. Tap settings.
  4. Scroll to and tap the Call forwarding switch.

 

Cancel call forwarding

  1. From the start screen, tap the Phone tile.
  2. Tap the More... icon at the bottom right of the screen.
  3. Tap settings.
  4. Scroll to and tap the Call forwarding switch.

 

Caller ID settings

  1. From the Start screen, tap the Phone tile.
  2. Tap Menu (...).
  3. Tap Settings.
  4. Under Show my Caller ID to, tap to select one of the following:
    • everyone
    • no one
    • my contacts

 

Reset call log

  1. From the start screen, tap the Phone tile.
  2. Swipe left or right to the history screen.
  3. Tap the More... icon at bottom right of the screen.
  4. Tap select calls.
  5. Tap to place a check beside the calls you want to delete.
  6. Tap delete.
  7. Tap delete to confirm.

 

View call log

Call logs may approximate the amount of time you have spent on phone calls, but they do not accurately show how much time T-Mobile bills.

 

  1. From the start screen, tap the Phone tile.
  2. Swipe left or right to the history screen.
  3. View the call log.