Master reset: Sony Xperia Z1s

    Learn how to master reset the Sony Xperia Z1s using the menu or hardware keys.

     

     

     

    Master reset from settings menu

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

     

    1. Back up data on the internal memory.
    2. From any Home screen, tap the Applications icon.
    3. Scroll to and tap Settings.
    4. Scroll to PERSONAL, and then tap Back up & reset.
    5. Clear the Automatic restore check box.
    6. Under PERSONAL DATA, tap Factory data reset.
    7. Tap Reset phone.
    8. If you have screen lock turned on, enter your PIN or password, and then tap Continue.
    9. Tap Erase everything to confirm.

     

    Master reset with hardware keys

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

     

    If the device menus are frozen or unresponsive, you can master reset using hardware keys.

     

    1. Back up data on the internal memory.
    2. Press and hold the Power and Volume Up keys.
    3. Wait for the device to vibrate three times (about 10 seconds).
      Note: The device will vibrate once, then a few seconds later it will vibrate four times.
    4. Release the keys.
    5. Press the power key to turn the device back on.