Network & APN: Samsung Galaxy Note 3

    Use these steps to support network settings on the Samsung Galaxy Note 3.

     

     

     

    APN & data settings

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. Tap More networks.
    5. Tap Mobile networks.
    6. Tap Access Point Names.
    7. If available, tap the T-Mobile US APN (the bullet point fills with green). If not available, tap the Menu key, and then tap New APN.
      Note: To reset your APN settings, tap the Menu key and then tap Reset to default.
    8. Verify and update the following settings for the Data APN:
      • Name: T-Mobile US LTE
      • APN: fast.t-mobile.com
      • Proxy: <Not set>
      • Port: <Not set>
      • Username: <Not set>
      • Password: <Not set>
      • Server: <Not set>
      • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
      • MMS proxy: <Not set>
      • MMS port: <Not set>
      • MMS protocol: WAP 2.0
      • MCC: 310
      • MNC: 260
      • Authentication type: <Not set>
      • APN type: <Not set> OR Internet+MMS
      • APN protocol: IPv4/IPv6
      • APN roaming protocol: IPv4
      • Enable/disable APN: <greyed out unless there are multiple APN's>
      • Bearer: Unspecified
    9. Tap the Menu key.
    10. Tap Save.
    11. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.

     

    Manual network selection

    The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

     

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    1. Tap the Connections tab.
    2. Tap More networks.
    3. Tap Mobile networks.
    4. Tap Network operators.
    5. Tap Search now.

     

    Switch 2G / 4G

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. Tap More networks.
    5. Tap Mobile networks.
    6. Tap Network mode.
    7. Tap one of the following desired band settings:
      • LTE / WCDMA/GSM (auto connect)
      • WCDMA/GSM (auto connect)
      • WCDMA only
      • GSM only

     

    Turn on / off airplane mode

    Airplane mode turns off wireless connections. This allows app and menu use, but prevents voice or Internet use.

     

    Android KitKat

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. To turn on, tap Airplane mode to select the check box. Tap OK.
    5. To turn off, tap Airplane mode to clear the check box. Tap OK.

     

    Android 5.0 Lollipop

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. Tap the  Airplane mode switch box to  ON/OFF.
    5. Tap TURN ON/TURN OFF to confirm.

     

    Turn on / off data roaming

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. Tap More networks.
    5. Tap Mobile networks.
    6. To turn on, tap Data roaming to select the check box.
    7. To turn off, tap Data roaming to clear the check box.

     

    Turn on / off mobile data

    Android KitKat

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Tap the Connections tab.
    4. Tap More networks.
    5. Tap Mobile networks.
    6. Tap Data Usage.
    7. Tap the Mobile Data switch ON/OFF.

     

    Android 5.0 Lollipop

    1. From any Home screen, tap the Apps icon.
    2. Tap Settings.
    3. Under 'Connections', tap Data Usage.
    4. Tap the Mobile Data switch ON/OFF.

     

    Turn on / off VoLTE

    1. From the Home screen, tap the Phone icon.
    2. Tap the Menu key.
    3. Tap Settings.
    4. Tap Call.
    5. Tap Voice over LTE settingsand tap one of the following:
      • Use VoLTE when available
      • Do not use VoLTE