Block and manage calls: Samsung Galaxy Note 3

    Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Samsung Galaxy Note 3.

     

     

     

    Block calls

    1. From any Home screen, tap the Phone icon.
    2. If necessary, tap the Keypad tab.
    3. Tap the Menu key and then tap Call settings.
    4. Tap Call rejection.
    5. Tap the Auto reject mode to select one of the following:
      • Off
      • All numbers
      • Auto reject numbers
    6. Tap Auto reject list.
    7. Tap Create.
    8. Select from the following options:
      • Add a Contact
        1. Tap the Contacts icon
        2. Tap Contacts.
        3. Tap Contacts again and then tap either Always or Just once.
          Note: If you have a Dropbox account, you can also tap Dropbox.
        4. Tap the desired contact to be added to the list.
        5. Tap Save.
      • Add a number listed in the call log
        1. Tap the Contacts icon and then tap Logs.
        2. Tap the number you want to reject.
        3. Tap Save.
      • Enter a number
        1. Enter the number you want to reject.
          Note: If desired, tap Match criteria to change the reject criteria (for example, if you want to reject all calls from an area code, select 'Starts with'). To reject complete phone numbers, make sure Same as is selected.
        2. Save.

     

    Unblock calls

    1. From any Home screen, tap the Phone icon.
    2. If necessary, tap the Keypad tab.
    3. Tap the Menu key and then tap Call settings.
    4. Tap Call rejection.
    5. Tap Auto reject list.
    6. Choose one of the following options:
      • Allow calls but leave number on the list
        1. Next to the desired number, tap the check box to clear the check box.
          Note:
          Do not tap the phone number.
      • Allow calls and remove number from the list
        1. Tap the Trash can icon.
        2. Tap the phone number to select the check box.
        3. Tap Delete.

     

    Call forwarding unconditional

    Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

     

    1. From any Home screen, tap the Phone icon.
    2. If necessary, tap the Keypad tab.
    3. Tap the Menu key and then tap Call settings.
    4. Tap Additional settings.
    5. Tap Call forwarding.
    6. Tap Always forward.
    7. Enter the phone number where you want your incoming calls to be forwarded to.
      Note: The number for forwarding calls to voicemail is +18056377249.
    8. Tap Turn on.

     

    Call forwarding conditional

    Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

     

    1. From any Home screen, tap the Phone icon.
    2. If necessary, tap the Keypad tab.
    3. Tap the Menu key and then tap Call settings.
    4. Tap Additional settings.
    5. Tap Call forwarding.
    6. If necessary, cancel unconditional call forwarding (See above: 'Cancel call forwarding').
    7. Tap the desired option:
      • Forward when busy
      • Forward when unanswered
      • Forward when unreachable   
    8. Enter the phone number where you want the incoming calls to be forwarded to.
      Note: The number +18056377249 is your voicemail number. If you change this number, calls for the desired option will no longer forward to voicemail.
    9. Tap Update.

     

    Cancel call forwarding

    1. From any Home screen, tap the Phone icon.
    2. Tap Additional Settings.
    3. Tap Call forwarding.
    4. Tap Always forward.
    5. Tap Turn off.

     

    Caller ID settings

    1. From the Home screen, tap the Phone icon.
    2. Tap Menu.
    3. Tap Call settings.
    4. Tap Additional settings.
    5. Tap Caller ID.
    6. Tap one of the following:
      • Network default
      • Hide number
      • Show number

     

    Reset call log

    1. From any Home screen, tap the Phone icon.
    2. Tap the Logs tab.
    3. Tap the Menu key and then tap Delete.
    4. Tap Select all.
    5. Tap Delete and then tap OK.

     

    View call log

    1. From any Home screen, tap the green Phone icon.
    2. Tap the Logs tab to view the call logs.
    3. If desired, tap a call log listing for more information.