System Manager (Carrier IQ): Samsung Galaxy Note5

Learn how to opt in / opt out of System Manager (Carrier IQ) on the Samsung Galaxy Note5. System Manager makes it easier for T-Mobile to provide support for your device.

 

 

Opt in / out

 

Android 6.0 Marshmallow

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to 'Personal,' then tap Backup and reset.
  4. Tap Collect diagnostics.
  5. To turn on, move the Diagnostics slider right to the ON position or left to the OFF position.

 

Android 7.0 Nougat

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Tap General management.
  4. To turn on, move the Report diagnostic info right to the ON position or left to the OFF position.