Learn how to insert and remove the battery on the Samsung GALAXY Core Prime.
Insert or remove battery
- Remove the back cover from the device.
- Insert or remove the battery from the device. When inserting, match the gold parts together.
- Replace the cover.
If you need to perform a soft reset the device, follow these steps:
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.