The Samsung GALAXY Core Prime has anti-theft and may affect how customers are able to master reset the device. To use anti-theft, follow these steps:
To turn on the device anti-theft, follow these steps:
- If a Google ID has already been set up (ex. Email, Play store, Chrome, etc.) and a PIN, password or fingerprint lock has been enabled, anti-theft has been activated automatically.
- If a Google ID has not been set up, see email accounts. After signing into a Google ID, a PIN, password or fingerprint lock will need to be set up to turn on Anti-theft.
To turn off the device anti-theft, you will have to sign out of your Google ID on the device and elect to not sign in with a Google ID into any Google services. Once you sign in with a Google ID to any service and setup a PIN, password or fingerprint lock, you are automatically turning on anti-theft. To sign out of your Google ID, follow these steps:
- From the Home screen, tap the Apps icon.
- Tap Settings.
- Under 'Personal', tap Accounts.
- Tap Google.
- Tap your Google ID email address. If you have multiple accounts setup, you will need to repeat these steps for each account.
- Tap More.
- Tap Remove account.
- Tap REMOVE ACCOUNT.