View your account alerts

You can see your account activity and alerts by logging in to My T-Mobile or the super-helpful T-Mobile app.





Available alerts

  • Address changes
  • Device orders and order updates
  • Family Allowance limits reached
  • New paperless bills
  • Payments (EIP payments, EasyPay payments, payment history, payment arrangements, and scheduled payments)
  • Phone security
  • Plan changes
  • Service changes


My T-Mobile

  1. Log into My T-Mobile.
  2. Click the Notifications drop down.
  3. View your alerts.


T-Mobile app

Once you open the app, the account alerts will be on the Home screen. Just scroll to see them.