View your account alerts and activity

    You can view alerts and activity for your account on My T-Mobile.

     

    You can view the following on My T-Mobile:

    • Address changes
    • Device orders and order updates
    • Family Allowance limits reached
    • New paperless bills
    • Payments (EIP payments, AutoPay payments, payment history, payment arrangements, and scheduled payments)
    • Proof of purchase
    • Phone security
    • Plan changes
    • Service changes

     

    From your device with the T-Mobile app

    1. Open the app. If you don't have it, download it now.
    2. Tap Menu > ALERTS.

     

     

    From a computer

    1. Go to My T-Mobile and log in to your account
    2. View your alerts in the Alerts section on your home page.
      • To view more specific account alerts and activity, select View all alerts and activity.
      • To see receipts and documents, select the Account History tab.