Register & manage your T-Mobile ID

Learn how to register for a T-Mobile ID with your existing T-Mobile ID email address and password. With your T-Mobile ID, you can check your usage, view or pay your bill, change plans or services, and get support for your device.

 

 

Things to keep in mind

There's a 72-hour (three-day) waiting period before you can register for a new T-Mobile ID after any of the following:

 

  • Activate a line of service
  • Change a plan or mobile number
  • Suspend or restore a line of service
  • Cancel or resume a line of service

 

 

Register for a T-Mobile ID

 

From your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. On the Welcome screen, tap Continue.
  3. Enter your password and tap Log in.
  4. Tap Create my T-Mobile ID.
  5. Enter your registration information and tap Next.
  6. Enter the code from the text message we sent to your mobile device and tap Next.
  7. Follow the on-screen steps to complete your registration.

 

From a computer

  1. Go to My T-Mobile.
  2. Select SIGN UP.
  3. Enter the information and select Next.
  4. Enter the password from the message we sent to your device and the other information.
  5. Select Next, then follow the on-screen steps to complete your registration.

 

 

Change your personal information

Use these steps to update your name, email, password, security questions, or phone numbers.

 

From your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. Tap Profile Settings.
  3. If prompted, log in with your T-Mobile ID.
  4. Tap T-Mobile ID.
  5. Tap what you'd like to update.
  6. Enter your changes, then tap SAVE.

 

From a computer

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select T-Mobile ID.
  4. Select Edit to make updates to your personal information.
  5. Enter your changes, then SAVE.

 

 

Set up 2-step verification at sign-in

By turning 2-step verification on, you'll need to complete an extra verification step in addition to entering your password each time you sign in.

 

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select T-Mobile ID.
  4. Next to 2-Step Verification, choose ON or OFF.
  5. If you're turning 2-Step Verification on, choose to answer security questions or verify a texted one-time PIN.

 

 

Link a T-Mobile ID for multiple accounts or lines

Use these steps if you want to use a T-Mobile ID for multiple accounts or lines, or to link a new number with an existing T-Mobile ID.

 

From your phone with the T-Mobile app

  1. Make sure you have a T-Mobile ID registered for your primary line.
  2. Open the app. If you don't have it, download it now.
  3. Tap Profile Settings.
  4. When creating a T-Mobile ID for a line, use the same email you used when registering the primary line.
  5. When the 'email you provided is already registered' message appears, tap Verify Password.
  6. Enter your password, then tap CONFIRM.
  7. Tap the line you want to manage.

 

From a computer

  1. Make sure you have a T-Mobile ID registered for your primary line.
  2. Go to My T-Mobile and log in to your account.
  3. When creating a T-Mobile ID for a line, use the same email you used when registering the primary line.
  4. When the 'email you provided is already registered' message appears, select Verify Password.
  5. Enter your password, then select CONFIRM.
  6. Select the line you want to manage.