Register & manage your T-Mobile ID

Learn how to register for a T-Mobile ID with your existing T-Mobile ID email address and password.

 

With your T-Mobile ID, you can change your personal information, set up a 2-step verification, link a T-Mobile ID for multiple accounts and more. Use your T-Mobile ID to participate in the T-Mobile Support community!

 

 

 

Register for a T-Mobile ID

 

T-Mobile app

  1. Open the app. If you don"t have it, download it now.
  2. On the "Welcome" screen, tap Continue.
  3. Enter your password and tap Log in.
  4. Tap Create my T-Mobile ID.
  5. Enter your registration information and tap Next.
  6. Enter the code from the text message we sent to your mobile device and tap Next.
  7. Follow the on-screen steps to complete your registration.

 

My T-Mobile

  1. Go to My T-Mobile.
  2. Click SIGN UP.
  3. Enter the information and click Next.
  4. Enter the password from the message we sent to your device and the other information.
  5. Click Next, then follow the on-screen steps to complete your registration.

 

Rebellion customers

  1. Go to My T-Mobile and click SIGN UP.
  2. Enter the information and click Next.
  3. Enter the password and other details from the message we sent to your device and then click Next.
    • A "PIN" screen will be presented for account owners to submit the PIN to manage the account.
    • If the PIN submission is skipped, you will not have access to your account.
  4. Click Next, then follow the on-screen steps to complete your registration.

 

 

Change your personal information

Use these steps to update your name, email, password, security questions, or phone numbers.

 

T-Mobile app (2018)

  1. Open the app and tap MORE.
  2. Tap Profile Settings > T-Mobile ID.
  3. Choose what to edit:
    • Name
    • Name
    • Email
    • Password
    • Security Questions
    • Phone Numbers
  4. Tap SAVE.

 

T-Mobile app

  1. Open the app. If you don"t have it, download it now.
  2. Tap Profile Settings.
  3. If prompted, log in with your T-Mobile ID.
  4. Tap T-Mobile ID.
  5. Tap what you"d like to update.
  6. Enter your changes and tap SAVE.

 

My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Click PROFILE > T-Mobile ID.
  3. Click Edit to make updates to your personal information.
  4. Enter your changes and click SAVE.

 

 

Set up 2-step verification at sign-in

By turning 2-step verification on, you"ll need to complete an extra verification step in addition to entering your password each time you sign in. Once you turn on this feature, you can't login for 24 hours. There is no delay if you toggle the feature on/off after the initial setup.

 

  1. Go to My T-Mobile and log in to your account.
  2. Click PROFILE > T-Mobile ID.
  3. Next to "2-Step Verification", click ON or OFF.
  4. If you"re turning 2-Step Verification on, choose to answer security questions or verify a texted one-time PIN.

 

 

Link a T-Mobile ID for multiple accounts or lines

Use these steps if you want to use a T-Mobile ID for multiple accounts or lines, or to link a new number with an existing T-Mobile ID.

 

T-Mobile app (2018)

  1. Open the app and tap MORE.
  2. Tap Profile Settings > T-Mobile ID.
  3. Tap Phone numbers > Next.
  4. Enter the number you want to link and tap Next. T-Mobile sends a confirmation code text to that number.
  5. Enter the code when prompted to complete registration. Confirmation page appears when the mobile number is associated with the T-Mobile ID.

 

T-Mobile app

  1. Open the app. If you don"t have it, download it now. If prompted, log in with your T-Mobile ID.
  2. Tap MenuProfile Settings.
  3. Tap T-Mobile ID > Phone numbers.
  4. Tap NEXT.
  5. Enter a T-Mobile phone number and tap NEXT.
  6. A confirmation code will be sent to the new number, enter the code and Tap SUBMIT.

 

My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Click PROFILE > T-Mobile ID.
  3. At "PHONE NUMBERS", click Edit.
  4. Enter a T-Mobile phone number and tap NEXT.
  5. A confirmation code will be sent to the new number, enter the code and tap SUBMIT.

 

 

Unlink a T-Mobile ID for multiple accounts or lines

 

My T-Mobile

  1. Click Profile. For business lines, click Customer Information > Edit.
  2. Click T-Mobile ID.
  3. Scroll to the "Phone Numbers" field and click Edit.
  4. Enter the mobile number and click Next.
  5. Click Unlink next to the mobile number you want to unlink.

 

T-Mobile app (2018)

  1. Open the app and tap MORE.
  2. Tap Profile Settings > T-Mobile ID.
  3. Tap Phone numbers.
  4. Select the number and tap Unlink next to the mobile number you want to unlink.

 

T-Mobile app

  1. From the app, tap Menu > Profile Settings.
  2. Tap T-Mobile ID > Phone numbers.
  3. Select the number and tap Unlink next to the mobile number you want to unlink.