Register and manage your T-Mobile ID

    Learn how to register for a T-Mobile ID to access My T-Mobile.

     

    With My T-Mobile, you can:

     

    • Check your usage
    • View or pay your bill
    • Change your plan or services
    • Get support for your device

     

    There is a 72-hour waiting period before attempting to register after any of the following events:

     

    • Activate a line of service
    • Plan or mobile number change
    • Suspend or restore a line of service
    • Cancel or resume a line of service

     

    Register for a T-Mobile ID

    1. Go to https://my.t-mobile.com/.
    2. Select SIGN UP.
    3. Follow the on-screen steps to complete your registration.

     

     

    Change your T-Mobile ID

     

    • From your mobile device
      1. Go to My T-Mobile and log in to your account.
      2. Select the menu in the top right corner.
      3. Select Profile.
      4. Select T-Mobile ID.
      5. Select Current email.
      6. Enter New email and then Re-enter email.
      7. Select Save.

     

    • From your computer
      1. Go to My T-Mobile and log in to your account.
      2. Select PROFILE.
        • T-MOBILE ID fields will show by default.
      3. Next to CURRENT EMAIL, select Edit.
      4. Enter New email and then Re-enter email.
      5. Select Save.

     

     

    Link a T-Mobile ID for multiple accounts or lines

    Use these steps if you want to use a T-Mobile ID for multiple accounts or lines. You can also use these steps if you want to link a new number with an existing T-Mobile ID.

     

    To link a T-Mobile ID for multiple accounts or lines:

     

    1. Make sure you have a T-Mobile ID registered for your primary line.
    2. Create a T-Mobile ID for the other line:
      1. When creating a T-Mobile ID for this line, use the email you used when registering the primary line.
      2. When you see the error, “The email you provided is already registered. If this is your email, verify your password to your T-Mobile ID”, select Verify Password.
      3. Enter your Password.
      4. Select CONFIRM.
      5. Select the line you want to manage.

     

    Related pages

     

    My T-Mobile password troubleshooting