Register & manage your T-Mobile ID

Learn how to register for a T-Mobile ID with your existing T-Mobile ID email address and password. With your T-Mobile ID, you can change your personal information, set up a 2-step verification, link a T-Mobile ID for multiple accounts and more. Use your T-Mobile ID to participate in the T-Mobile Support community!

 

 

 

 

Waiting period

There's a 72-hour (three-day) waiting period before you can register for a new T-Mobile ID after any of the following:

 

  • Activate a line of service
  • Change a plan or mobile number
  • Suspend or restore a line of service
  • Cancel or resume a line of service

 

 

Register for a T-Mobile ID

 

From your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. On the Welcome screen, tap Continue.
  3. Enter your password and tap Log in.
  4. Tap Create my T-Mobile ID.
  5. Enter your registration information and tap Next.
  6. Enter the code from the text message we sent to your mobile device and tap Next.
  7. Follow the on-screen steps to complete your registration.

 

From a computer

  1. Go to My T-Mobile.
  2. Select SIGN UP.
  3. Enter the information and select Next.
  4. Enter the password from the message we sent to your device and the other information.
  5. Select Next, then follow the on-screen steps to complete your registration.

 

 

Change your personal information

Use these steps to update your name, email, password, security questions, or phone numbers.

 

From your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. Tap Profile Settings.
  3. If prompted, log in with your T-Mobile ID.
  4. Tap T-Mobile ID.
  5. Tap what you'd like to update.
  6. Enter your changes, then tap SAVE.

 

From a computer

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select T-Mobile ID.
  4. Select Edit to make updates to your personal information.
  5. Enter your changes, then SAVE.

 

 

Set up 2-step verification at sign-in

By turning 2-step verification on, you'll need to complete an extra verification step in addition to entering your password each time you sign in.

 

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select T-Mobile ID.
  4. Next to 2-Step Verification, choose ON or OFF.
  5. If you're turning 2-Step Verification on, choose to answer security questions or verify a texted one-time PIN.

 

 

Link a T-Mobile ID for multiple accounts or lines

Use these steps if you want to use a T-Mobile ID for multiple accounts or lines, or to link a new number with an existing T-Mobile ID.

 

From your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now. If prompted, log in with your T-Mobile ID.
  2. Tap MenuProfile Settings.
  3. Tap T-Mobile ID > Phone numbers.
  4. Tap NEXT.
  5. Enter a T-Mobile phone number and tap NEXT.
  6. A confirmation code will be sent to the new number, enter the code and Tap SUBMIT.

 

From a computer

  1. Go to My T-Mobile and log in to your account.
  2. Click PROFILE > T-Mobile ID.
  3. At 'PHONE NUMBERS', click Edit.
  4. Enter a T-Mobile phone number and tap NEXT.
  5. A confirmation code will be sent to the new number, enter the code and Tap SUBMIT.