Find the support you need by visiting our Contact Us page, or find help below.
Change your plan, pay your bill, and manage your account at any time by going to My T-Mobile and logging in to your account.
Live Chat is a great way to get quick and easy online answers to your questions. Get Live Chat help through our Contact Us page.
Get in touch, free of charge:
To set up a scheduled call with a Customer Service rep, log in to My T-Mobile and click CALL ME. From there, we'll walk you through the process of scheduling the call.
Find a T-Mobile store near you using our Store Locator. We’ll even give you driving directions!
Send your questions and comments to:
T-Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380
Note: Don’t send payments to this address. Learn the various ways you can Pay your T-Mobile bill.
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