Wi-Fi calling: HTC 10

Learn how to set up and use Wi-Fi calling and connection preference on the HTC 10.




Turn on & connect

To use Wi-Fi calling, you must first register an E911 address and turn on Wi-Fi to connect to a Wi-Fi network.


  1. Register your E911 address at My T-Mobile.
  2. Turn on Wi-Fi.
  3. From any Home screen, tap the Apps icon.
  4. Tap Settings.
  5. Scroll to 'PHONE' and tap Call.
  6. If necessary, scroll down and tap the Wi-Fi Calling checkbox to turn on Wi-Fi calling.
  7. Tap Wi-Fi Calling.


Set connection preference

  1. Tap Connection Preferences.
  2. Select one of the following options:
    • Wi-Fi Preferred
    • Cellular Network Preferred
    • Never use Cellular Network