System Manager (Carrier IQ): HTC 10

Learn how to opt in / opt out of System Manager (Carrier IQ) on the HTC 10. System Manager makes it easier for T-Mobile to provide support for your device.

 

 

Opt in / out

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Scroll to 'PERSONAL' and tap Security.
  4. Scroll to 'PERSONAL DATA' and tap Collect Diagnostics.
  5. Tap the following to turn them on or off:
    • Diagnostics
    • Connection Assistant
    • Special Offers