Learn how to transfer account or line ownership. With an ownership transfer, another person (or business) becomes responsible for the T-Mobile line or account. Only the current owner of an individual account or an authorized user from a business/government account can authorize an ownership transfer. Keep in mind, you'll never be charged an ETF when completing an ownership change from yourself to another person or business.
The account owner and the person taking over responsibility will need to contact our activations team at T-Mobile Customer Service within 30 days of the account owner agreeing to the transfer of ownership. Both parties should review the T-Mobile Terms & Conditions prior to the changing of responsibility. To start this process, contact us now.
We've made it easy to do your part. Use the information below to know what you'll need to do:
Understand the following account and bill impacts:
If you need to transfer ownership for a business or government account, email the signed attached form to BusinessCare@T-MobileSupport.com or fax it to 1-877-214-5937.
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