Set up your replacement BlackBerry device

Your BlackBerry device is like a trusty friend. Having to start with a blank device can be like having to learn how to ride a bike again. But have no fear, this guide is here to help! Following these few quick steps will get your BlackBerry device back in action as quickly as possible.

 

 

BlackBerry Desktop Manager

Say hello to your new best friend! For those of you not familiar with the BlackBerry desktop manager, it is an amazing piece of software that is completely free to download. This software package allows you to do everything from backing up and restoring every last bit of your device info to synchronizing media from your PC to your device! If you don't have this software or can't find your original CD, there is no need to panic.

 

Once the BlackBerry Desktop Manager has been installed, you can use one simple program to backup all of your important information and safely place it all back in your replacement device.

 

Check out the BlackBerry Desktop Manager for Windows or BlackBerry Desktop Manager for Mac for steps on backing up and restoring device data.

 

 

Your contacts

Losing touch with all the people closest to you is not an option. Thankfully, your space age BlackBerry device features some of the best backup and restore applications available. If your previous device is still able to be connected to a PC, using the BlackBerry Desktop manager you can easily backup your contacts and then restore them all to your replacement device in just a few minutes.

 

Check out the BlackBerry Desktop Manager for Windows or BlackBerry Desktop Manager for Mac for steps on backing up and restoring device data.

 

 

Your pictures and media

First things first! Be sure to take your SD card out of your phone before you send it back to us! This can sometimes be referred to as your memory card or media card.

 

Place your SD card into your new device, and it will bring your pictures over for you! Any songs or ringtones that have been saved to the SD card will be available again as well.

 

 

Your Apps

Applications are what make your BlackBerry phone truly yours, so we'll show you how to get all of those awesome little apps back to you.

 

To download apps:

  1. Find and select the BlackBerry World icon. If you do not have the BlackBerry World icon, go to appworld.blackberry.com.
  2. Log in with your BlackBerry ID.
  3. Once logged in, all of your previously purchased and downloaded apps will appear in My World.

 

 

Your email

One of the most important functions your BlackBerry device has is the ability to send and receive email. No other device handles email like a BlackBerry, and that's why getting your email back is a top priority. For your main BlackBerry email account, all you need to do is find the icon for Email Setup. Follow the prompts, and you'll be back in business in no time.

 

 

Your BlackBerry PIN number

Keeping your BlackBerry PIN number up to date allows you to successfully transfer email accounts from one device to the next.

To update change your BlackBerry PIN number, all you need to do is find the icon for Email Setup. Follow the prompts, and you'll be back in business in no time.

 

 

Your social networks

For those of you who love to keep in contact with the world via Social Networks, you'll want to get back in to your FaceBook or Twitter account as soon as possible! To get back to tweeting as soon as possible, download your favorite social network app from the App World, then log back in to get back to the action.

 

 

Additional help

No matter how great the information above is, sometimes we still need a little extra help to get our BlackBerry back to its former glory.

 

Additional resources:

  • Head over to our Phones page. Just select your device from the list and you'll be able to check out our how-to guides.
  • Visit our Support Community. Ask other helpful T-Mobile customers questions or get help from an expert.
  • Check out the Help icon on your BlackBerry for additional information on how to get the most our of your device.