Find answers to commonly asked questions about Visual Voicemail.
Learn more about how to set up and use use visual voicemail on your phone.
Visual Voicemail messages will stay on your phone until you delete them. You can also download Visual Voicemails to your phone or SD card. For steps on how to download your Visual Voicemails, search for your phone's manual from the Phones page.
No. You receive a reel-to-reel message waiting indicator (MWI).
To skip the voicemail greeting or help prompts, press the pound (#) key at any time. This takes you directly to the beep prompt where you can leave a voicemail message.
Yes. When Visual Voicemail messages are deleted on the phone, the voicemail system will delete the message when the voicemail system syncs with the phone. Syncing happens when new messages are received or when you synchronize Visual Voicemails using the Menu in the Visual Voicemail Inbox.
Visual Voicemail (VVM)
Visual Voicemail troubleshooting
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