Learn all about Community icons, points, and ranks in this document.
The specialty ranks are to note T-Mobile employees, staff, or the best of the best in the Community.
Pillars are the chosen few of the Support Community -- the most friendly, knowledgeable, and helpful users who play by the rules and have fun doing it. Pillars are selected periodically from our most active members based on their consistent, quality interactions with other users. When we notice someone going above and beyond, we reach out to see if they'd like to join this illustrious team. We're always looking to add more Pillars, so get out there are post away!
Points are earned when you perform various actions in the community. Your status level will increase as you earn more points. Check out the first 7 levels for reference below.
1 - 20 points
21 - 50 points
51 - 100 points
101 - 299 points
300 - 599 points
600 - 999 points
1000 - ??? points