Find answers to commonly asked questions about Pay in Advance (Prepaid) plans.
No. A credit check is not required, and no deposit is needed to activate service. It's that easy.
If you're on a monthly plan, you can future-date the change so that it starts at the end of your current plan period.
You can also have the change occur immediately. If you change immediately, please keep in mind that you'll lose any remaining time you've already paid for.
Once your account reaches $10 or less, you'll hear your balance every time you place a call. When you have less than 1 minute of talk time remaining on your account, you'll hear warning tones on your phone. Learn how to refill your Pay in Advance account.
If your minutes aren't used by the expiration date, they expire and are removed from your account. Keep in mind that remaining talk time is non-refundable.
If you're qualified for Data Stash, then your unused 4G LTE data is automatically rolled over into the next month.
You'll need to use a personal credit or debit card when purchasing downloadable content for your Pay in Advance (Prepaid) device. Please contact your financial institution about any billing concerns related to the specific download.
If you have concerns or need help with the app, please contact the third-party content provider.
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