Find answers to commonly asked questions about Pay in Advance (Prepaid) plans.
No. A credit check is not required, and no deposit is needed to activate service. It's that easy.
If you're on a monthly plan, you can either future-date it so that it starts at the end of your current plan period. Or you can choose to change it immediately. If you change your plan immediately, you'll lose any remaining time you have already paid for.
Once your account reaches $10 or less, you will hear your balance every time you place a call. When you have less than 1 minute of talk time remaining on your account, you will hear warning tones on your phone. To add more airtime, see Refill your Pay in Advance account.
If your minutes are not used by the expiration date, they expire and are removed from your account. Remaining talk time is non-refundable.
When purchasing downloadable content for your Pay in Advance (Prepaid) device, you'll need to use your personal credit card or debit card. Please contact your financial institution about any billing concerns related to the specific download.
If you have concerns or need help troubleshooting an app that you downloaded on your prepaid device, you'll need to contact the third-party content provider.
Pay in Advance (Prepaid) plans
Refill your Pay in Advance (prepaid) account
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