Binge On how-tos

Learn steps for Binge On™, including turning it off (or back on), and redeeming your monthly movie rental from Vudu.

 

Managing your Binge On settings

As a T-Mobile customer, Binge On is automatically enabled so your data will stretch up to three times further when you are streaming video. You do have the option to turn it off (or back on) at any time. If you disable Binge On, video streaming is no longer optimized, resulting in your 4G LTE data being consumed faster, and all video streaming will count toward your high-speed data. You're free to disable Binge On at any time, and then enable it again whenever you like. It's your choice.

 

If you decide to turn it off, you should stop any video streaming before you make a change to your Binge On status.

 

Managing Binge On using self-service short codes

You can use these short codes to manage your Binge On settings directly from your device:

 

Short codeWhat it does
#BNG# (#264#)Checks your Binge On status.
#BOF# (#263#)Turns it off.
#BON# (#266#)Turns it back on.

 

Managing Binge On through My T-Mobile

 

For postpaid accounts

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE in the upper right corner.
  3. If you have more than one line on your account, select the line you want to manage from the drop-down list located in the upper right area.
  4. Select Media Settings.
  5. Next to Binge On, select if you want it ON or OFF.

 

For prepaid and @Work accounts

  1. Go to My T-Mobile and log in to your account.
  2. On the home screen, look under the My current usage tile.
  3. Next to Binge On, select if you want it ON or OFF.

 

Note: If you have multiple lines on your account, you can do this for each one by choosing the person's line in the drop-down menu in the upper right.

 

Managing Binge On using our app

To manage your Binge On settings directly from your device using our app:

For postpaid accounts

  1. Access the T-Mobile app.
  2. Select Profile Settings.
  3. Select Media Settings.
  4. Next to Binge On, select if you want it ON or OFF.

 

For prepaid accounts

  1. Open the app. If you don't have it, download it now.
  2. Select Account Info > Plans & Services.
  3. Select Add/Change Services > Other.
  4. Select button next to Disable Binge On.
  5. Select Add Service and confirm.
  6. Select Continue > enter PIN > click Accept.

Note: As a reminder, if Binge On is off, your favorite services like Netflix, Hulu, HBO, Sling, ESPN and more won't stream for free and will count against your high-speed data allotment. Unlimited customers must be opted-in for the ENTIRE billing cycle in order to receive your free movie rental from Vudu the following month.

 

 

Redeem your free Vudu movie rental code

Beginning January 2, 2016, if you’re on an Unlimited data plan, and you have Binge On enabled for the entire prior billing cycle, you'll get a promo code that can be redeemed for a free movie rental through Vudu. The promo code is valid for 30 days.

  1. After your bill cycle closes each month, visit www.T-Mobile.com/promotions.
  2. Enter VUDU in the promo code field.
  3. Enter in your mobile number and the requested verification information.
  4. Retrieve your Vudu promotional code.
  5. Go to Vudu.com and either sign up for a new account or log in to your existing Vudu account.
  6. On Vudu's website, you'll need to enter the code we gave you to get your $3.99 credit with Vudu.