Binge On how-tos

    Learn steps for Binge On™, including turning it off (or back on), signing up for a Sling TV account, and redeeming your monthly movie rental from Vudu.

     

    Managing your Binge On settings

    As a T-Mobile customer, Binge On is automatically enabled so your data will stretch up to three times further when you are streaming video. You do have the option to turn it off (or back on) at any time. If you disable Binge On, video streaming is no longer optimized, resulting in your 4G LTE data being consumed faster, and all video streaming will count toward your high-speed data. You're free to disable Binge On at any time, and then enable it again whenever you like. It's your choice.

     

    If you decide to turn it off, you should stop any video streaming before you make a change to your Binge On status.

     

    Managing Binge On using self-service short codes

    You can use these short codes to manage your Binge On settings directly from your device:

     

    Short codeWhat it does
    #BNG# (#264#)Checks your Binge On status.
    #BOF# (#263#)Turns it off.
    #BON# (#266#)Turns it back on.

     

    Managing Binge On through My T-Mobile

     

    For postpaid accounts

    1. Go to My T-Mobile and log in to your account.
    2. Select PROFILE in the upper right corner.
    3. If you have more than one line on your account, select the line you want to manage from the drop-down list located in the upper right area.
    4. Select Media Settings.
    5. Next to Binge On, select if you want it ON or OFF.

     

    For prepaid and @Work accounts

    1. Go to My T-Mobile and log in to your account.
    2. On the home screen, look under the My current usage tile.
    3. Next to Binge On, select if you want it ON or OFF.

     

    Note: If you have multiple lines on your account, you can do this for each one by choosing the person's line in the drop-down menu in the upper right.

     

    Managing Binge On using our app

    To manage your Binge On settings directly from your device using our app:

    For postpaid accounts

    1. Open the app. If you don't have it, download it now.
    2. Select Profile Settings.
    3. Select Media Settings.
    4. Next to Binge On, select if you want it ON or OFF.

     

    For prepaid accounts

    1. Open the app. If you don't have it, download it now.
    2. Select Account Info > Plans & Services.
    3. Select Add/Change Services > Other.
    4. Select button next to Disable Binge On.
    5. Select Add Service and confirm.
    6. Select Continue > enter PIN > click Accept.

    Note: As a reminder, if Binge On is off, your favorite services like Netflix, Hulu, HBO, Sling, ESPN and more won't stream for free and will count against your high-speed data allotment. Unlimited customers must be opted-in for the ENTIRE billing cycle in order to receive your free movie rental from Vudu the following month.

     

     

    Sign up for a Sling TV account

    As of November 15, 2015, all T-Mobile customers get a 30% discount on a Sling TV subscription for 12 months. Once the 12 month promotional period has expired, Sling TV will continue to bill your account for the full amount of its service.
    Note: If you already have a Sling TV account, there's no need to sign up again. You'll receive a notification letting you know when the 30% discount has been applied to your account. Once the 12 month promotional period has expired, Sling TV will continue to bill your account for the full amount of its service.

     

    If you don't have your Sling TV account yet, you can sign up by following these steps:

    1. Go to www.Sling.com/tmobile.
    2. Select WATCH NOW 7 DAYS FREE.
    3. Enter your account and billing information. Click NEXT.
    4. Review your Sling TV package, which includes your 30% discount.
    5. Click FINISH & SUBMIT.

     

    Once you're done signing up for your Sling TV subscription, don't forget to download the Sling TV app to your device.

     

    Things you should know:

    • The 30% discount will be reflected on your Sling TV monthly bill.
    • Discount valid for 12 months. After 12 months, your credit card may be charged at full price.
    • Sling TV is currently not available in Puerto Rico and only supports streaming in the United States. If you have a Puerto Rico phone number, but you reside in the U.S., the 30% discount will apply.

     

     

    Redeem your free Vudu movie rental code

    Beginning January 2, 2016, if you’re on an Unlimited data plan, and you have Binge On enabled for the entire prior billing cycle, you'll get a promo code that can be redeemed for a free movie rental through Vudu. The promo code is valid for 30 days.

    1. After your bill cycle closes each month, visit www.T-Mobile.com/promotions.
    2. Enter VUDU in the promo code field.
    3. Enter in your mobile number and the requested verification information.
    4. Retrieve your Vudu promotional code.
    5. Go to Vudu.com and either sign up for a new account or log in to your existing Vudu account.
    6. On Vudu's website, you'll need to enter the code we gave you to get your $3.99 credit with Vudu.