Block unwanted numbers, calls, and text messages

Getting tired of nagging calls or text messages? You can block unwanted numbers from a specific number. You can also block text messages you no longer want to receive.

 

 

Block calls and texts on your phone

Some devices let you block specific numbers from calling and/or texting you. Visit the Devices page, select your device, and look for steps to block calls and texts.

 

For more options to block calls on your phone, visit CTIA's page on Blocking Robocalls. The CTIA webpage includes apps to block calls for Android, iOS, Windows, and Blackberry.

 

If a subscription service is sending you too many messages, visit the promotion or newsletter's website to opt out or adjust your settings.

 

If your phone doesn't offer blocking options, our Calling Services might help. This service let's you block calls and texts from specific numbers. You can manage Family Allowances online through My T-Mobile or from your phone with the My Account app.

 

 

Activate scam protection

If you’d like to block calls from known scammers, you may choose to enable Scam Block. With Scam Block, all calls from known scammers are blocked with no ring-through to your phone. Scam Block will block scammers only, not spammers or telemarketers. This service is free for T-Mobile post-paid customers.

 

To activate Scam Block and get more details on T-Mobile’s scam protection offerings, check out our Call Protection page. Note: enabling Scam Block may inadvertently block desired calls, but you can disable Scam Block at any time.

 

Let us know if there is a number that you think should be added or removed from our scammer list by reporting the scam call.

 

 

Message blocking service

Message blocking is a free service that lets you block all messages to your phone. To add or remove message blocking, log onto My T-Mobile.

 

Keep in mind, content blocking may interfere with Lookout or Rhapsody. To use Lookout or Rhapsody with content blocking, visit a T-Mobile store, go online at My T-Mobile, or contact us.

 

Some messages cannot be blocked with message blocking services:

 

  • Free messages from third-party providers sent to notify you of purchased content
  • Messages from short codes
  • Voicemail notifications
  • Wireless Emergency Alerts
  • T-Mobile service notifications
  • Email sent to and from your @tmomail.net address

 

 

Stop telemarketing calls

If you receive unwanted sales calls, add your phone number to the National Do Not Call Registry. It may take up to 31 days for this to take effect. Visit www.donotcall.gov.

 

If you are already on the National Do Not Call Registry but continue to get sales calls, file a complaint with the FTC.

 

 

Report spam text messages

Spam is unsolicited text messages sent indiscriminately to your mobile phone. It can be a simple text message, a number to call, a link to a website for more information, or a link to a website to download an app.

 

If you receive text message spam, report them to T-Mobile:

 

  1. Forward the message to 7726 (which spells "SPAM" on most phone keypads).
  2. You’ll receive an automated message asking you to reply with the 10-digit phone number of the original sender.
  3. After you submit the sender's phone number, we'll reply to confirm we've received the number.

 

 

Change your phone number

You can change your number to stop unwanted phone calls or text messages, but do this as a last last resort. See how to change your phone number to get started.