Carrier Freedom (BreakFree): T-Mobile for Business

Good for you! You've decided to make the switch to the Un-carrier and we welcome you through Carrier Freedom™! Now, let's see about getting you that reimbursement of your Early Termination Fee (ETF) or device payment plan. If you're a Corporate Liable (CL) or Individual Liable (IL) business customer, you're eligible for a payout via one-time bill credit of up to $650 per line on up to 5 lines and a maximum payout of up to $100 per line for lines 6 and beyond. So, what are you waiting for? Let's do this!



Get this deal


When is this deal available?

March 30, 2018 - TBA

Where can I get this deal?

We recommend you contact your account representative for the best experience possible. They’ll help you submit your reimbursement request via email.

What do I need to do?
  1. Activate your new account or add on lines to your existing one by porting in your eligible number(s) to a qualified plan.
    • Lines 1-5: choose a Magenta, T-Mobile ONE, T-Mobile Essentials, or Simple Choice plan.
    • Lines 6+: choose a Magenta, T-Mobile ONE, or T-Mobile Essentials plan only.
  2. Purchase a new T-Mobile phone or tablet on each line being reimbursed.
  3. Submit your old carrier's final bill pages within 90 days of activation showing ETF(s) or device payment plan (for phones or tablets only; no wearbles or other internet devices, like data sticks/hotspots), phone number(s), name, and address to
Get your credit

Allow two bill cycles from reimbursement submission to see your credit.

Anything else I should know?
  • This is a reimbursement. You're responsible for paying your previous carrier for your final bill when it's due.
  • To check the status of your submission, go to and login with your My T-Mobile account.
  • If you’re planning on changing your mobile number or transferring the account from one billing-responsible party to another, please wait until after you receive your reimbursement.
  • Apple Financial Services (AFS) device leases are eligible for this reimbursement program.
Not needed for this deal

A device trade-in isn't required, but you still can, and you'll receive the Fair Market Value as a one-time bill credit if you do.



Get help with this deal

Not seeing your credits on your account? No worries! We got you covered. It can take up to 2 bills before your credits apply to your account. If you're still not seeing your credits, please contact us.