International roaming checklist

    Nothing's worse than traveling to another country only to find your phone doesn't work there.Our international roaming checklist makes sure you have everything you need when traveling abroad.

     

    For more information, including how to access your voicemail while travelling, check out our International roaming FAQs.

     

     

    Here are the things to check or have on hand:

     

    • Your phone. We want you to be able to step off the plane and use your phone without costly roaming fees. It's easy to check whether your phone will work, and if there will be any additional costs. Here's how:
      1. Tell us which country you’ll be visiting by entering it in the look-up tool and clicking CHECK RATES & COVERAGE. You can review the rates and coverage map for that country.
        Note: If you'll be traveling by sea, click Going on a cruise? Check out your rates on cruises and ferries below the country search tool.
      2. When you're done reviewing the coverage and rates, scroll down to See if your device works in that country. Enter your device in the field and click SEARCH.


    • Your phone's charger. Don't forget to pack your power cord/charger and invest in a travel adapter and electrical converter. Most countries outside the U.S. and Canada have different types of outlet plug designs.


    • The Simple Choice™ Plan. Our Simple Choice Plan gives you unlimited data and texting in more than 140 countries at no extra charge. To check what plan you're on, or switch to the Simple Choice Plan, check out Change your plan.


    • Our Customer Service number. To contact T-Mobile Customer Service from outside the U.S.:
      • From your mobile phone, dial the plus sign + followed by 1-505-998-3793 from your mobile phone. T-Mobile won't charge you for this call.
      • From a landline (long-distance fees may apply), dial the International Direct Dialing (IDD) prefix for the country you're in, followed by 1-505-998-3793.

     

     

    Related pages

     

    International roaming services

    International roaming FAQs