Find answers to commonly asked questions about international roaming. Check out our plans.to see which one will work for you when traveling outside the U.S. With a qualifying Simple Choice™ Plan, you get automatic coverage in 140+ countries and destinations. This includes unlimited international data coverage and texting at no extra charge, as well as just 20 cents per minute for calls to mobile devices and landlines.
Before you leave on your trip, you can check to see if your mobile device will work internationally:
International roaming with unlimited data and text is now included in qualifying Simple Choice Plans at no extra charge. If you want to check what plan you're on, or want to switch to a Simple Choice Plan, check out Change your plan.
You can find steps to access the Internet by visiting the Phones page. If you prefer, you can also use Wi-Fi if it's available. Many cafés, restaurants, and businesses have Wi-Fi hotspots you can access while traveling abroad.
High-speed data passes are available for purchase when you travel internationally. You can purchase a 1-, 7-, or 14-day pass. All of these passes include tethering.
If you're a business customer looking to add higher-speed data, T-Mobile has what you need. You can add data to your plan, anywhere from 150 MB to 2 GB.
Read how you can Add an On Demand data pass.
T-Mobile is doing our best to go where you go, wherever your travels take you. If you visit our International page, scroll about halfway down and click Going on a cruise? Check out your rates on cruises and ferries. Then, after reviewing the rates, scroll a little farther down so you can Check to see if your device is cruise-compatible by searching for your device.
As much as we want you to have unlimited data and text wherever you travel in the world, there are a few countries and destinations that are not part of our Simple Choice Plan. Follow these steps to see the rates in a specific country or destination:
To access your voicemail, you'll need your voicemail password (the one you selected during voicemail setup). If you've forgotten your password, you can reset it by contacting T-Mobile Customer Service (see next FAQ below).
Note: Applicable landline long-distance fees may apply which are the responsibility of the account owner.
You can contact T-Mobile Customer Service by dialing the plus sign + followed by 1-505-998-3793 from your mobile phone. T-Mobile won't charge you for this call.
Long-distance fees may apply if you call from a landline. To call from a landline phone, dial the International Direct Dialing (IDD) prefix for the country you're in, followed by 1-505-998-3793.
International roaming services
International roaming checklist
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