'Cannot connect' error: HTC HD2

Occasionally the phone loses its network connection and displays the error “Cannot Connect.” The phone reconnects to the network automatically but the error message remains on the screen.

KnownIssue.JPG

 

If you encounter this error,  tap Dismiss to clear the error message. If signal bars appear in the top right corner, the device has connected to the network.

 

Software version affected:

2.10.531.1 and 2.13.531.1

Software version resolved:

No

Software upgrade available:

No

Software upgrade resources:

No

Hardware version affected:

None

Hardware version resolved:

No

Issue type:

Design

 

DOC-5071