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Windows Marketplace is Microsoft's virtual store for apps, games, music, movies, TV shows, and podcasts for your phone.
Windows Marketplace is available on all phones running Windows OS.
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Note: By default, apps are added to your phone bill (when available). To pay with a credit card instead, tap Change payment method on the purchase confirmation screen.
To view or changeaccount settings, follow these steps:
Note: DefaultDevice Settings are automatically set the first time a user signs intoMarketplace from a mobile device.
For details on when toescalate issues to an application developer.
To rate and review an app, follow these steps:
To rate and review a game, follow these steps:
Deleting an app removes it from your phone and frees up memory. It also removes any information the app contained. So you should remove them with care.
To delete apps, follow these steps:
To delete games, follow these steps:
If you accidentally delete an app—or ever have to replace yourphone—you can reinstall apps or games you've bought without paying for themagain (as long they're still in Marketplace).
To reinstall apps from your phone, follow these steps:
To reinstall apps from the web, follow these steps:
Note: The online Marketplace also provides a detailed purchase history, in case you've forgotten what you've bought. Phone apps and games sync directly with your phone and are not part of your media collection in the Zune software (or Windows Phone 7 Connector for Mac) on your computer.
T-Mobile will assist with Basic Troubleshooting and some Advanced Troubleshooting for issues with the Windows Marketplace. If an application downloaded from the Windows Marketplace is T-Mobile Branded or Pre-Loaded on your phone, search for additional troubleshooting steps for the application, if available, in the Applications Space.
Important: Complete these steps before proceeding to specific issues.
The Windows Marketplace does support Carrier Billing, however each Developer maintains their own Carrier Billing Authorization. Follow the steps below to determine where the issue is.
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