Learn about the Windows Marketplace app. Get tips, how tos, and troubleshooting all on this page.
To purchase an app or game, follow these steps:
To view purchase history and details, follow these steps:
To view or change account settings, follow these steps:
Note: Default Device Settings are automatically set the first time a user signs into Marketplace from a mobile phone.
To contact an app developer, follow these steps:
To rate and review an app, follow these steps:
To rate and review a game, follow these steps:
To delete apps, follow these steps:
To delete games, follow these steps:
To reinstall apps from your phone, follow these steps:
To reinstall apps from the web, follow these steps:
Note: The online Marketplace also provides a detailed purchase history, in case you've forgotten what you've bought. Phone apps and games sync directly with your phone and are not part of your media collection in the Zune software (or Windows Phone 7 Connector for Mac) on your computer.
To troubleshoot problems with the Windows Marketplace app, follow these steps:
Important: Complete these steps before proceeding to advanced troubleshooting.
The Windows Marketplace does support Carrier Billing, however each Developer maintains their own Carrier Billing Authorization. Follow the steps below to determine where the issue is.
Developer Contact Information
Premium Service Charges
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