Generic T-Mobile data settings

    When you get a new phone, services like the internet and picture messaging just... work. What makes this happen? Magic? Access points? Wonkavision? Well, we're not going to let the secret out, but when you buy a phone from T-Mobile, we make sure you're ready to go right out of the box. If you bring your own unlocked device to T-Mobile, there are a few extra settings that you'll need to enter to get going. Thankfully we've got your back, and the settings, right here.

     

     

     

    Access point name (APN) settings

    This document will walk you through setting up internet and pictures messaging (MMS) on a non-T-Mobile phone, but there are a few things to keep in mind before you get started:

    • We can't guarantee these settings will make an unsupported device fully functional on the T-Mobile network
    • Customer Care isn't able to help with unsupported device configuration, but you can always ask questions in the Non T-Mobile space
    • You can read the Non-T-Mobile phone & software disclaimer for more info

     

    Preferred settings

    Internet and Picture Messaging:


    Short Message Service  (SMS)

     

     

    Android APN settings

    1. From the Home screen, press the Menu key.
    2. Touch Settings.
    3. Touch Wireless & networks.
      Note: This varies on different software versions.
    4. Touch Mobile Networks.
    5. Touch Access Point Names or APNs.
    6. Enter the required APN information.
      1. There are different APN types: default, supl, mms OR Internet+MMS
      2. Default Android provides a text field (left image) to enter default, supl, or mms. Samsung provides an Internet+MMS radio button (right image) to select.

        APN Types.png

    7. When you are done, press the Menu key and Save.
    8. Reboot your phone, and test out your internet connection.

     

     

    Apple APN settings

    Stood in line all night to get that new iPhone from the Apple store? Awesome. Head over to Internet and MMS: Apple iPhone and we'll get you all set.

     

     

    Basic phone APN settings

    Settings for basic phones are different from model to model. Find your phone's APN settings using the how to's or user manual for your phone and enter the required APN information.

     

     

    BlackBerry APN settings

    BlackBerry 10

    1. From the home screen, tap Options.
    2. Tap Network Connections.
    3. Tap Mobile Network.
    4. Tap APN at the bottom of the screen.
    5. Enter the required APN information.
    6. Tap Save at the top of the screen.

    Previous BlackBerry OS

    1. From the Home screen, scroll to and select Options.
    2. Perform one of the following (depending on your device software version):
      • For BlackBerry OS 4.0 or older select TCP / IP.
      • For BlackBerry OS 4.1 to 5.0 select Advanced Options > TCP / IP.
      • For BlackBerry OS 6.0 or newer select Device > Advanced System Settings > TCP / IP
    3. Enter the required APN information.
    4. Select Save.

     

    Windows phone APN settings

    Settings for Windows phones are different from model to model. Find your phone's APN settings using the how to's or user manual for your phone and enter the required APN information.