BYOD T-Mobile data & APN settings

When you get a new phone, services like the internet and picture messaging just... work. What makes this happen? Magic? Access points? Wonkavision? Well, we're not going to let the secret out, but when you buy a phone from T-Mobile, we make sure you're ready to go right out of the box. If you bring your own unlocked device to T-Mobile, there are a few extra settings that you'll need to enter to get going. Thankfully we've got your back, and the settings, right here.

 

 

Access point name (APN) settings

This document will walk you through setting up internet and pictures messaging (MMS) on a non-T-Mobile phone, but there are a few things to keep in mind before you get started:

  • We can't guarantee these settings will make an unsupported device fully functional on the T-Mobile network
  • Customer Care isn't able to help with unsupported device configuration, but you can always ask questions in the Not Sold by T-Mobile space
  • You can read the Non-T-Mobile phone & software disclaimer for more info

 

Preferred settings

Internet and Picture Messaging:


Short Message Service  (SMS)

 

 

Android APN settings

  1. Open the Access Point Names or APNs menu.
    1. In Settings, look under Wireless & Networks or tap the Connections tab.
    2. Touch Mobile network. You may need to touch More settings, More..., or More networks first.
    3. Touch Access Point Names.
  2. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN.
  3. Verify and update the following settings for the Data APN.
    • Name: T-Mobile
    • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication Type: <Not set>
    • APN Type: default,supl,mms OR Internet+MMS
      • Default Android provides a text field to enter: default,supl,mms.
      • Samsung provides an Internet+MMS radio button to select.
    • APN Protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Turn APN on/off: Grayed out unless there are multiple APNs
    • Bearer: Unspecified
  4. Press the Menu key.
  5. Touch Save.
  6. Delete any other APNs that appear in the list. The FOTA APN can remain if available.
    • Touch the APN that needs to be removed.
    • Press the Menu key.
    • Touch Delete APN.
  7. Verify there is a circle next to the remaining APN.
  8. Perform a soft reset. Hold down the power button until the device turns off and restarts.
  9. Test the data connection and/or MMS by accessing the Web or sending a picture message.
  10. Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.

 

 

Apple APN settings

Stood in line all night to get that new iPhone from the Apple store? Awesome. Head over to Internet and MMS: Apple iPhone and we'll get you all set.

 

 

Basic phone APN settings

Settings for basic phones are different from model to model. Find your phone's APN settings using the how to's or user manual for your phone and enter the required APN information.

 

 

BlackBerry APN settings

BlackBerry 10

  1. From the home screen, tap Options.
  2. Tap Network Connections.
  3. Tap Mobile Network.
  4. Tap APN at the bottom of the screen.
  5. Enter the required APN information.
  6. Tap Save at the top of the screen.

Previous BlackBerry OS

  1. From the Home screen, scroll to and select Options.
  2. Perform one of the following (depending on your device software version):
    • For BlackBerry OS 4.0 or older select TCP / IP.
    • For BlackBerry OS 4.1 to 5.0 select Advanced Options > TCP / IP.
    • For BlackBerry OS 6.0 or newer select Device > Advanced System Settings > TCP / IP
  3. Enter the required APN information.
  4. Select Save.

 

Windows phone APN settings

Settings for Windows phones are different from model to model. Find your phone's APN settings using the how to's or user manual for your phone and enter the required APN information.