For the quickest and easiest steps to upgrade, reload, or downgrade device software, refer to the Device software update process: BlackBerry (non-BES only).
If you can not use the online method, you can use the the BlackBerry Desktop Software to load your device software. To install device software using the the BlackBerry Desktop Software, you should do the following:
If you are using a Mac, refer to Using Desktop Manager on Macintosh computers to install device software: BlackBerry.
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