How to reset the APN on an Android device

    Learn how to reset the APN on your Android device. Incorrect APN settings can cause problems when trying to use data services.


    To reset the APN:

    1. Make sure of the following:
      • You haven't downloaded a battery saver app. These apps can disable the APNs. If you have downloaded one of these apps, uninstall it.
      • Your device isn't in Airplane mode.
    2. From the Home screen, press the Menu key.
    3. Tap Settings > Wireless & networks.
    4. Check Mobile Network.
    5. Tap Mobile Networks.
    6. Make sure the following are checked:
      • Data Enabled
      • Use Packet Data
      • Data Roaming
    7. Tap Access Point Names or APNs.
    8. Press the Menu key.
    9. Touch Reset to default.
    10. Test your data connection by accessing a web page.


    Related pages


    T-Mobile internet & MMS APN settings