Manage your data services

Data usage varies from person to person. It depends on your device, the apps you use, network speeds, and what you’re using the data for.

 

For example, sending or receiving emails uses very little data, while online gaming or streaming videos, TV, and movies uses much more. We'll show you how to check your data usage, and change your data plan.

 

 

Tips for managing data

  • Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against your high-speed data plan.
  • Turn off data for apps that you only want to use over Wi-Fi. Most devices have a setting to turn off cellular usage for specific apps.
  • Uninstall any apps or widgets you don't need. Some apps access data even while the screen isn't on.
  • Edit your Facebook settings to turn off automatic video play while connected to cellular data.

 

 

View your data usage

 

From your mobile device with the T-Mobile app:

  1. Open the app. If you don't have it, download the T-Mobile App now.
  2. If prompted, log in to your account using your T-Mobile ID and password.
  3. In the Data tile, tap Check Usage. You can then either:
    • Tap Check Usage on the Data tile, or
    • Tap View details on the Data Stash Usage tile.

 

From a computer:

  1. Go to My T-Mobile and log in to your account using your T-Mobile ID and password.
  2. At the top of the page, click USAGE.
  3. Do one of the following:
    • Select an individual line to see data usage for that line.
    • Select View all usage details in the upper-right corner to see usage details for all lines on the account.
  4. Select Data.

 

 

Change your data plan

 

From your mobile device with the T-Mobile app:

  1. Open the app. If you don't have it, download the T-Mobile App now.
  2. If prompted, log in to your account using your T-Mobile ID and password.
  3. In the Data tile, select Check Usage.
  4. If you want to change your data service, tap Change Data Plan on the Data Stash Usage tile
  5. Select the button next to the amount of data you want. For more information about the various data options, tap the little information icon (the letter "i") next to each one.
  6. Select the bill cycle from the EFFECTIVE DATE drop-down menu.
  7. Click Agree and Submit.

 

From a computer:

  1. Go to My T-Mobile and log in to your account.
  2. At the top of the page, click PLAN.
  3. Select the line whose data plan you want to change. You may have to click the + next to the name to expand that section.  Select CHANGE DATA.
  4. Select the button next to the amount of data you want for that line. For more information about the various data options, tap the little information icon (the letter "i") next to each one.
  5. Select the bill cycle from the EFFECTIVE DATE drop-down menu.
  6. Click Agree and Submit.