Master reset: T-Mobile myTouch 3G

Learn how to master reset the T-Mobile myTouch 3G through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

 

To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory.
  2. From the Home screen, press the Menu key.
  3. Touch Settings.
  4. Touch and slide the menu upward.
  5. Touch Privacy (Android version 2.2) or SD & phone storage (Android version 1.6).
  6. Touch Factory data reset.
  7. Touch Reset phone.
  8. Touch Eraseeverything.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. [link step to How to's for Back up & restore]
  2. Turn off the device.  
    • Note: If the device is unresponsive and does not turn off, remove and then reinsert the battery.
  3. Press and hold the Home key.
  4. While already holding Home, press and hold the Back key.

myTouch_cache1.png

  1. While holding both keys, press the Power key and release it. Do not hold it.
  2. Release the keys when you see Androids on skateboards.
  3. If you see a CLEAR STORAGE option, select it.

myTouch_cache2.png

  1. Press the Trackball (action) to select YES.
  2. When the device says Send, press the green Send key.

myTouch_cache3.png

  1. Wait as the device turns off and back on.