Google account help

    Learn how to recover a Google account password for Android devices.


    You may lose or forget your Google account password. If this happens, you won't be able to sign into your Gmail account, Calendar, Play Store, or other features on your phone. Sounds bad, right? Well no need to worry, because we've got the steps to recover your Google password and get you back in action, right here.



    Recover your Google account password

    1. From a computer or mobile browser, go to
    2. Click Sign In.
      Note: If you do not see the Sign In option, you may already be signed in. Sign out of your account to be able to follow the rest of the steps.
    3. Click Need help?
    4. Select I don't know my password.
    5. Enter your email address and select Continue.
    6. You will have to type the characters you see in the captcha image on the page to prove you're not a robot.
      Google Captcha

    7. Select Continue.
    8. Follow the one screen prompts.
      Note: Depending on the security options set up on the account, your experience may vary. If you get stuck, contact Google for any additional assistance recovering your password. See Google Help
    9. If you still cannot sign in, contact Google.