Safe mode: BlackBerry Curve 9315

Learn how to use safe mode on the BlackBerry Curve 9315 through the hardware keys.





Turn on and use safe mode


Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.


To turn on safe mode and use it to fix app problems, follow these steps:


Turn on safe mode

  1. Remove the battery from the device and reinsert.
  2. When the red LED goes out, hold the Back Arrow / Escape key.
  3. Continue holding the Escape key until you see the Safe Mode prompt.
  4. Release the Escape key and click Ok.


Uninstall third party applications

  1. If necessary, select all All from the Home screen to expand the Applications panel.
  2. Scroll to the All panel and select the BlackBerry World icon.
  3. Select the My World icon at the lower right corner of the screen.
  4. Locate and touch and hold the application you want to uninstall.
  5. Press the Menu key.
  6. Scroll to and select Delete.
  7. Select Delete again.
  8. If prompted, select Reboot Now or Reboot Later.



Turn off safe mode


To turn off safe mode, follow these steps:


  1. Remove the battery from the device and reinsert.
  2. Do not hold the Back Arrow / Escape key while the device is booting.