Visual Voicemail: BlackBerry Curve 9315

Learn how to access Visual Voicemail on the BlackBerry Curve 9315.

 

 

 

 

Change greeting

 

To change the Visual Voicemail greeting, follow these steps:

 

  1. If necessary, select all All from the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Set Greeting.
  6. Tap Choose Type.
  7. Select one of the following options:
    • Standard – The system plays your phone number as the voicemail greeting.
      1. Tap Save.
    • Personal – The system plays your message as the voicemail greeting.
      1. Tap Record.
      2. Tap the Record icon to begin recording.
      3. Say your greeting message.
      4. When finished, tap the Pause icon to stop recording.
      5. Tap the Save icon.
      6. Tap Save.
    • Name – The system plays your name as the voicemail greeting.
      1. Tap the Record icon to begin recording.
      2. Say your name.
      3. When finished, tap the Pause icon to stop recording.
      4. Tap the Save icon.
      5. Tap Save.

 

 

Change password

 

To change the Visual Voicemail password, follow these steps:

 

  1. If necessary, select all All from the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Set Password.
  6. Enter the current password.
    Note: The default password is 1234.
  7. Enter the new password.
  8. Enter the new password again.
  9. Tap OK.

 

 

Listen to voicemail messages

 

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Scroll to and touch and hold the desired message.
  4. Tap Play.

 

 

Set up Visual Voicemail (VVM)

 

To set up Visual Voicemail the first time, follow these steps:

 

  1. Check that you are connected to the T-Mobile network. You may not be able to set up VVM over Wi-Fi.
  2. If necessary, select all All from the Home screen to expand the Applications panel.
  3. Scroll to the All panel and tap the Visual Voice Mail icon.
  4. Tap Yes to activate Visual Voice Mail.
  5. Read the License Agreement.
  6. Tap I Accept.
  7. Tap Next.
  8. Scroll to and select one of the following options
    • Standard Greeting
    • Personal Greeting
    • Name
  9. If necessary, tap the Record icon to begin recording.
  10. When finished, tap the Pause icon to stop recording.
  11. Tap the Save (folder) icon.
  12. Tap Save.
  13. Scroll to and select Next.

 

 

Turn off

 

To turn off or disable Visual Voicemail, follow these steps:

 

  1. If necessary, select all All from the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Visual Voice Mail icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Deactivate to turn off Visual Voicemail.
  6. Tap Deactivate again.