Pay your T-Mobile bill

    Check out the following options for the most convenient way to pay your bill.

     

     

    Set up automatic payments with AutoPay

    AutoPay allows you to automatically pay your monthly statement from a checking account, debit card, or credit card.

     

    • From your mobile device:
      1. Go to My T-Mobile and log in to your account.
      2. In the DUE DATE section, select OFF for AutoPay. Follow the on-screen steps to sign up for AutoPay.

     

    • From your computer:
      1. Go to My T-Mobile and log in to your account.
      2. Select BILLING at the top of the screen.
      3. Under Bill highlights, click SIGN UP. Follow the on-screen steps to sign up for AutoPay.

     

     

    Pay your bill through the T-Mobile app

    1. Open the app. If you don't have it, download it now.
    2. From the home screen and click Pay Bill.
    3. Select the amount to pay, the date you wish to make the payment on, and the payment method.
    4. Select Next at the bottom of the screen.
    5. Make sure the information is correct and select Agree and submit.

     

     

    Pay your bill online

    1. Go to My T-Mobile and log in to your account.
    2. Select the PAY BILL button and complete the required fields to process your payment.

     

    Pay your bill over the phone

    Dial *PAY (*729) or 1-877-746-0909 to make a payment through our automated phone system. If you would like to make a payment by speaking with a customer service representative, there is a $5 processing fee that will appear on your next bill.

     

    Pay additional amount toward your EIP balance

    1. Go to My T-Mobile and log in to your account.
    2. Select BILLING.
    3. Under Equipment Installment Plan (EIP) click View Details.
    4. Select Make a payment and follow the instructions to make an EIP payment.

     

    Mail your payment

    To mail your payment, send your check or money order to the address closest to you:

     

    T-Mobile

    PO Box 51843

    Los Angeles, CA 90051-6143

    T-Mobile

    PO Box 790047

    St. Louis, MO 63179-0047

    T-Mobile

    PO Box 660252

    Dallas, TX 75266-0252

    T-Mobile

    PO Box 742596

    Cincinnati, OH 45274-2596

     

    Things to know

    • Payments made through My T-Mobile or the automated phone system usually post immediately.
    • Payments made by mail usually post within seven days from the mailing date.
    • If your payment hasn't posted within the amount of time mentioned above, contact T-Mobile Customer Service.

     

    Related pages

     

    Payment FAQs

    Set up a payment arrangement

    Schedule a payment

    View payment history