Pay your T-Mobile bill

We've got all your options on how to pay your T-Mobile bill and how long it takes to post to your account. Or, you can take a shortcut to online payments by clicking the button below.

 

 

 

Pay your bill with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. From the home screen, select Pay Bill.
  3. Select the following:
    • The amount you're paying.
    • The payment method you're using.
    • On which date you want to make the payment.
  4. When you're done, select AGREE & SUBMIT.

 

 

Make an EIP payment with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. Tap the Menu icon (top left).
  3. Tap Billing & Payments.
  4. Tap the Device Balance: $XXX.XX.
  5. Tap MAKE A PAYMENT.
  6. Enter the payment amount and select/add the payment method.
  7. Tap NEXT.
  8. Tap ACCEPT & SUBMIT.

 

 

Pay your bill online

  1. Go to My T-Mobile and log in to your account.
  2. Select the PAY BILL button and complete the required fields to process your payment.

 

 

Pay your bill over the phone

Dial *PAY (*729) or 1-877-746-0909 to make a payment through our automated phone system. If you would like to make a payment by speaking with a customer service representative, there is a $8 payment support fee that will appear on your next bill.

 

 

Mail your payment

To mail your payment, send your check or money order to one of the following addresses:

 

T-Mobile

PO Box 790047

St. Louis, MO 63179-0047

 

T-Mobile

PO Box 742596

Cincinnati, OH 45274-2596

 

 

Payment posting timelines

If your payment hasn't posted within the amount of time mentioned below, contact T-Mobile Customer Service.

 

  • Credit Card and Electronic Check payments usually post immediately when made over the phone, on My T-Mobile, or in a T-Mobile retail store, but can take up to two hours.
  • Mailed payments, including Money Orders, post within 10 days from the mailing date.
  • Online payments offered through your bank or other online companies, not T-Mobile.com, usually post to your account within seven days.
  • Walk-in payment services, such as CheckFree, and MoneyGram ®, usually post within two hours.

 

 

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