Pay your T-Mobile bill

    Check out the following options for the most convenient way to pay your bill.

     

    Things to keep in mind:

    • Payments made through My T-Mobile or the automated phone system usually post immediately.
    • Payments made by mail usually post within seven days from the mailing date.
    • If your payment hasn't posted within the amount of time mentioned above, contact T-Mobile Customer Service.

     

     

    Pay your bill through the T-Mobile app

     

     

    Watch the video above or follow these steps:

    1. Open the app. If you don't have it, download it now.
    2. From the home screen, select Pay Bill.
    3. Select the following:
      • The amount you're paying.
      • The payment method you're using.
      • On which date you want to make the payment.
    4. When you're done, select AGREE & SUBMIT.

     

     

    Pay your bill online

    1. Go to My T-Mobile and log in to your account.
    2. Select the PAY BILL button and complete the required fields to process your payment.

     

     

    Pay your bill over the phone

    Dial *PAY (*729) or 1-877-746-0909 to make a payment through our automated phone system. If you would like to make a payment by speaking with a customer service representative, there is a $5 processing fee that will appear on your next bill.

     

     

    Pay additional amount toward your EIP balance

    1. Go to My T-Mobile and log in to your account.
    2. Select BILLING.
    3. Under Equipment Installment Plan (EIP) click View Details.
    4. Select Make a payment and follow the instructions to make an EIP payment.

     

     

    Mail your payment

    To mail your payment, send your check or money order to the address closest to you:

     

    T-Mobile

    PO Box 51843

    Los Angeles, CA 90051-6143

    T-Mobile

    PO Box 790047

    St. Louis, MO 63179-0047

    T-Mobile

    PO Box 660252

    Dallas, TX 75266-0252

    T-Mobile

    PO Box 742596

    Cincinnati, OH 45274-2596

     

    Related pages

     

    Payment FAQs

    Set up a payment arrangement

    Schedule a payment

    View payment history