Learn the various ways to pay your T-Mobile bill.
Payments made through My T-Mobile usually post immediately. If your payment hasn't posted within two hours, contact T-Mobile Customer Service.
Updating saved forms of payment
For your convenience, My T-Mobile lets you store your payment method so you can make payments more quickly in the future. If you ever need to update any current stored payment information -- for instance, if your name has changed on the credit card you already have saved -- you'll need to first remove that stored form of payment from your account. Then, go through the payment process as normal, using your new payment information, making sure to click the box next to Save this account.
Things to keep in mind:
You can make a payment through the automated phone system, or by contacting a Customer Service rep. To make a payment this way, you'll need to be the billing responsible party or an authorized user. Just dial 611 from your T-Mobile phone or call 1-877-746-0909.
There's no additional charge if you make a payment using our automated phone system, which is available 24 hours a day, 7 days a week. Payments usually post immediately. If your payment hasn't posted within two hours, contact T-Mobile Customer Service.
You can also make a payment with one of our Customer Service representatives who are available 6 a.m. to 10 p.m., 7 days a week. All payments made with a rep will have a $5 processing fee that will appear on your next bill.
EasyPay is a service that allows you to set up automatic monthly payments using an electronic check, ATM card, debit card, or credit card. Find out how to sign up for EasyPay.
EasyPay payments are automatically deducted each month approximately three days before your due date.
PO Box 51843
Los Angeles, CA 90051-6143
PO Box 790047
St. Louis, MO 63179-0047
PO Box 660252
Dallas, TX 75266-0252
PO Box 742596
Cincinnati, OH 45274-2596
Keep in mind, payments will post to your account within seven days from the mailing date.
Set up a payment arrangement
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