T-Mobile allows customers to suspend or restore a line either because it is lost/stolen or if you are not planning to use your phone for a period of time and would like it to be securely turned off.
Note: The restore date cannot exceed 90 days from the date of the original suspension.
Note: There will be view-only access for all other functions.
How to suspend or restore via My T-Mobile
Note: The SIM card must be available when you are ready to restore your account as it is needed in the restoration process. You must also pay any past-due balances on your account prior to restoring service.
Canceling T-Mobile service
T-Mobile does not offer the ability to cancel your T-Mobile service through T-Mobile.com. If you are looking for assistance canceling your T-Mobile service, please contact Customer Care.
Are you sure you want to delete this document?