Message Blocking

Message Blocking lets you block unwanted messages to and from your phone.

 

 

How Message Blocking works

Only the Primary Account Holder can turn Message Blocking on or off on My T-Mobile or through the T-Mobile App.

 

  • With Message Blocking, you can:
    • Block All Messages - Block all chargeable messages. Charges will include taxes and fees for customers on tax inclusive rate plans.
    • Block Text and Picture Messages - Charges will include taxes and fees for customers on tax inclusive rate plans.
    • Block TMOmail.net email - Block TMOmail.net email.
    • Block Instant Messages sent via SMS - Blocks chargeable Instant Message sent via SMS. Please note: If you select this service, you will no longer be able to send or receive instant messages, even if you have a messaging bundle. This service may not block all instant messages. Charges will include taxes and fees for customers on tax inclusive rate plans.
  • When turned on, text and picture messages are blocked even if you have a messaging feature on your account.
  • Messaging Blocking is used to block messages, not to prevent overages.

 

 

Turn message blocking on or off

 

MyT-Mobile.com

  1. Log in to your MyT-Mobile.com account.
  2. Click Profile.
  3. Scroll to and select Blocking.
  4. Click the toggle switch to turn on/off message blocking for:
    • Block All Messages
    • Block Text and Picture Messages
    • Block TMOmail.net email
    • Block Instant Messages sent via SMS

 

 

T-Mobile App

  1. Open the T-Mobile App.
  2. Tap More.
  3. Select Profile settings.
  4. Choose Blocking.
  5. Tap the toggle switch to turn on/off message blocking for:
    • Block All Messages
    • Block Text and Picture Messages
    • Block TMOmail.net email
    • Block Instant Messages sent via SMS

 

 

Messages not blocked with Message Blocking

  • Free messages from third-party providers sent to notify you of purchased content
  • Standard rated messages from short codes
  • Voicemail notifications
  • Wireless Emergency Alerts
  • Service notifications
  • Email sent to and from your @tmomail.net address
  • Instant messages or email on Windows Mobile or BlackBerry devices

 

 

Report spam text messages

To report spam text messages, see Text message spam.

 

 

Block messages from a specific number

To block messages from a specific number, add Family Allowances to your account. Family Allowances lets you to manage allowed numbers, minutes, messages, and downloads for all lines on your account.

 

 

Message Blocking Active error message

If you see a Message Blocking Active error when messaging, see Error: 'Message Blocking Active'.