Master reset: T-Mobile Sonic 4G Mobile HotSpot

Learn how to master reset the T-Mobile Sonic 4G Mobile HotSpot through the menu or hardware keys.





Master reset from settings menu


We're sorry, but this feature is not available for this device.



Master reset with hardware keys


A master reset restores the original factory settings and may delete your personal data on the internal storage. It does not delete data stored on the SIM card or SD card.


If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:


  1. Press down on the back cover and slide, as shown.
  2. Next to the battery on the left hand side you will see a button labeled RESET.
    hotspot reset.png
  3. Insert a paperclip or similar object into the RESET hole and hold button until "Reseting" is displayed on the screen.
  4. When the device powers on, the reset is complete.