My T-Mobile Primary Account Holders

    Learn about the My T-Mobile Primary Account Holder (PAH). The PAH sets access and permissions for other lines, is able to view account activity, and has full access to My T-Mobile account management options. The PAH is set as part of the My T-Mobile registration process. If you need to change the PAH, contact T-Mobile Customer Service.

     

    • From your mobile device
      1. Log in to My T-Mobile.
      2. Select the menu in the top right corner.
      3. Select Profile.
      4. Select Account Settings.
      5. Select the line of service you want to edit permissions for.
      6. Next to Permissions, select EDIT.
      7. Select the level of permissions.
      8. Select Save.

     

    • From your computer
      1. Log in to My T-Mobile.
      2. Select PROFILE.
      3. Select Account Settings.
      4. Select the line of service you want to edit permissions for.
      5. Next to PERMISSIONS, select Edit.
      6. Select the level of permissions.
      7. Select Save.

     

    My T-Mobile permission levels:

     

    • Primary Account Holder: You can manage the account and all lines on the account. You can also set permissions for other people on the account.
    • Full Access: You can manage the account and all lines on the account.
    • Standard Access: You can see basic account information and details about your own line. You can change data and services for your line.
    • Restricted Access: You can see basic account information and a usage summary for your own line. You cannot make account changes or changes to any line (including your own).
    • No Access: You don't have access to My T-Mobile.