The Equipment Installment Plan (EIP) is a payment option available for qualified new and existing customers on selected rate plans. This plan allows you to purchase a new phone or device by making monthly payments.
The EIP allows you to purchase a new phone or device by making monthly payments. To find out if you're eligible for EIP, and what your down payment and monthly installments will be, go to My T-Mobile and log in to your account to begin the upgrade process. Minimum purchase is $19.99.
Qualified customers are eligible to purchase handsets by making a down payment at the time of activation or upgrade and agreeing to pay the remaining balance in a series of 24 installment payments that are added to your monthly billing statement. All customers who choose to use the EIP option are required to enter into a 24-month financing agreement signed at the time of the activation or upgrade. Although this 24-month financing agreement is required, you may choose to pay off your EIP balance at any time by making incremental additional payments or a single payment for the total balance.
Keep in mind, if you make an extra payment on your regular monthly bill, it does not apply to any outstanding EIP installments. Instead, you'll have a credit balance on your next bill.
We sometimes require a down payment when you purchase a new phone. You can even make a larger down payment than what's required, which will then lower the amount owed each month on your overall bill. These larger down payment amounts can be made if you purchase your phone through T-Mobile Customer Service or at a T-Mobile retail store.
Things to keep in mind:
Besides using the EIP program for purchasing a phone or device, you can also use it to purchase accessories, as long as:
There may be instances where you'll need to make a down payment, including if your total accessories purchase is more than $250 (after discount, per line, per transaction).
You can make an EIP payment or see your EIP balance several ways:
When making an extra payment toward your EIP, it'll appear to reduce your regular service balance until your cycle closes. This happens because our billing system doesn't apply the payment to your EIP or recalculate your EIP balance until the end of your bill cycle.
Before you make an extra EIP payment, we suggest you make a note of your amount due; this amount is still due for your regular monthly service. The extra EIP payment will apply at the end of your bill cycle. This payment will create an offsetting charge on the following bill and the net result will be a reduction of your EIP balance by that amount. We recommend that you don't make this payment until you have paid the balance owed for your monthly service. Your extra payments will not reduce your monthly installment amount; instead, they'll reduce the number of installments you have left to pay.
Keep in mind, If your EIP plan was created after Aug. 25, 2013, then you can choose to pay off a specific device's EIP on your account. If your EIP plan was created before that date, then you can choose to pay off a specific EIP on your account, but not a specific device within an EIP.
Equipment Installment Plan FAQs
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